ITLAVS,coordinating with airlines which we represent, is liable to the shipper, consignee for the damage, loss or any delay which caused the damage taken place during the carriage.
ITLAVS, coordinating with airlines we represent, is not liable to shipper, consignee for the damage, lost, delay if such damage, delay or loss is not proved to have been caused by the negligence or willful default of carrier.
ITLAVS, coordinating with airlines we represent, is not liable if the destruction, loss or damage to cargo is proved to have been caused by the inherent defect, quality, nature or vice of that cargo.
Unless the shipper has made a special declaration of value for carrige and has paid the supplementary sum applicable, liability of ITLAVS, coordinating with airlines we represent, shall not exceed 19 SDR per kg of cargo destroyed, lost, damaged or delayed.
The shipper, owner and consignee, whose property causes damage to or destruction of another shipment or of the property of ITLAVS, coordinating with airlines we represent, shall indemnify for all losses and expenses incurred by carrier.
Complaint shall be made within fourteen (14) days from the day of receipt of the goods in the case of visible damage to or partial loss of the goods.
Complaint shall be made within fourteen (14) days from the day of receipt of the goods in the case of other damage to the goods.
Complaint shall be made within twenty-one (21) days in the case of delay from the day on which the goods were placed at the disposal of the person entitled to delivery.
Complaint shall be made within one hundred twenty (120) days in the case of non - delivery of the goods from the day of issuing AWB or the day of shipment record, whichever is applicable.
Complaint must be made within 2 years after the occurrence of the events giving rise to claim unless any rights to damges shall be extingguished.
Cargo need to be in "ready for carriage" condition, including the suitable condition for packing and marking of cargo, labelling of package, inspection of ULDs if cargo is being provided as a shipper - built unit in or on an Unit Loading Deive (ULD).
Cargo must follow "ready for carrige" condition regarding to airline's policies and IATA's instruction.
Arm, Ammunition, War Material
Machinery Casting or Steelwork, uncrated
Personal Effects and Unaccompanied Baggage
Strong Smelpng Goods