FAQ

1Does shipper need to sign a Contract with ITL Aviation for each shipment while using respective airlines represented by ITL Aviation? What is the meaning of Master Airway Bill (MAWB)?
There is no Contract to be signed in this case. After shipper tenders the shipment into airport warehouse and complete customs clearance, Master Airway Bill (MAWB) will be issued with both sides’ signatures (shipper & carrier). MAWB is not a Contract but it is a Proof of the Contract (the deal) for carriage between shipper and carrier (hereby represented by ITL AVS).

MAWB covers following purposes:

  • Proof of contract for carriage between carriers and shipper
  • Proof of carrier’ receipt of shipments upon signing the documents
  • Freight bill showing computation of charges and method of payment (Prepaid or Collect)
  • Insurance certificate where insurance is taken out. The insurance amount and premium are entered on the AWBs thus certifying that the shipment is insured
  • Customs declaration for countries where the import duty is assessed on CIF value
2What is chargeable weight?
Chargeable weight is the greater of the actual weight or dimensional weight to calculate shipping charges. A scale is used to determine the actual weight of the package. Dimensional weight is determined by measuring length, width, and height of the package in centimets.
3What documents are required for air freight?
Air Waybill (AWB): This is the document of title to the goods travelling by air and is therefore non-negotiable. It travels with the cargo and acts as evidence of delivery of the goods travelling on board the plane.

Commercial invoice: Document establishing the conditions of sale for the goods and their specifications. Serves as proof of sale.

Packing list: A list of the contents in a package, completing the information of the invoice, which must be issued by the sender.

Customs clearance authorization: Document with which an importer or exporter authorizes a customs agent to submit one or several customs declarations on their behalf.
4What is Dangerous Cargo?
Dangerous cargo is articles or substances which can pose a significant risk to health, safety or property when transported by air. And remember that some seemingly innocent substances, safe on the ground, may become dangerous when subjected to the fluctuations of temperature and pressure during the flight. If you have any doubts about your cargo please contact our ITL Aviation teams. Because not only is it a criminal offence to ship or attempt to ship undeclared and incorrectly packaged dangerous cargo, it could also result in a fatal accident. Dangerous goods are classified into following 9 classes: Please make sure that all potentially dangerous cargo is declared, labelled and packed correctly.

  • Class 1: Explosives
  • Class 2: Gases
  • Class 3: Flammable liquids
  • Class 4: Flammable solids
  • Class 5: Oxidizing substances and Organic Peroxides
  • Class 6: Toxic and Infectious substances
  • Class 7: Radioactive material
  • Class 8: Corrosives
  • Class 9: Miscellaneous dangerous goods
5What is a complaint, cargo claim? And who can be a cargo claimant?
Complaint: A criticism expressed verbally or in writing, without a demand for indemnification concern services performed by the carrier in connection with the carriage of cargo is a complaint.

Cargo claim: If you ask carrier to compensate for your loss regarding cargo damage, loss or delay then you are raising a cargo claim.

Cargo claim is a criticism in writing with a demand for indemnification by or on behalf of a shipper or consignee due to service failures by the carrier during carriage of cargo such as delay, damage, partial loss or total loss.

Cargo claimant following the bellowed list:
  •  Shipper stated on the airway bill
  • Consignee stated on the airway bill
  • Insurance company with letter of subrogation
  • Notify party of shipment
  • Attorney represent the claimant
  • Interested party with letter of subrogation
House shipper or consignee provided that both port of origin & destination have ratified Guadalajara Convention or MC99.